Privacy Policy
1. Introduction
Reagle Music Theatre of Greater Boston, Inc. ("Reagle," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, including through our website, marketing communications, and ticketing platforms by accessing or using our website and services, you consent to the practices described in this Privacy Policy.
2. We May Collect and Process The Following Personal Information:
When you register on our site, sign up for newsletters, make a purchase, or contact us, we may collect personal data including, but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
Automatically Collected Data: We may collect non-identifying information such as:
- Browser type and device
- IP address
- Location data
- Pages visited and time spent
- Clicks, referring URLs, and user behavior
3. How We Collect Your Information
We collect your information when you:
- Submit a form or purchase through our website
- Subscribe to emails or SMS/text alerts
- Interact with us via marketing emails or digital ads
- Browse our website (via cookies and tracking pixels)
We use Google Analytics and DotDigital to analyze website usage and user behavior, and to deliver tailored marketing communications. These platforms may collect and process data according to their own privacy policies.
4. How We Use Your Information
Your information may be used to:
- Process transactions and fulfill orders
- Send transactional and promotional emails or SMS messages
- Analyze and improve our website, ticket sales, and marketing strategies
- Personalize your experience and show relevant content and offers
- Monitor campaign effectiveness and user engagement
- Comply with applicable legal and regulatory requirements
5. Consent to Communications
By providing your contact information, you consent to receive email and/or SMS/text communications from Reagle Music Theatre regarding tickets, performances, promotions, and updates. You may opt out at any time using the unsubscribe link in emails or by replying STOP to text messages.
6. Sharing Your Information
We do not sell or rent your personal data. We may share information with trusted third-party service providers (e.g., email platforms, payment processors, marketing platforms like DotDigital, analytics tools like Google Analytics) only as necessary to operate our services, provided they agree to maintain strict confidentiality and data security.
7. Cookies and Tracking Technologies
Our website uses cookies, tracking pixels, and similar technologies to improve user experience and analyze behavior. These may be used in combination with tools like Google Analytics and DotDigital to track website visits, clicks, conversions, and other engagement data. You may modify your browser settings to decline cookies or opt out of certain tracking via Google's Ads Settings or tools like Google Analytics Opt-out Add-on.
8. Security of Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
9. Third-Party Websites
Our website may include links to third-party websites or services. These have separate and independent privacy practices, and we assume no responsibility or liability for their content or activities.
10. Your Data Rights
Depending on your location, you may have rights under applicable data privacy laws (e.g., CCPA, GDPR) including the right to access, correct, or delete your personal data. To make such a request, please contact us using the information below.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted to this page with the effective date listed above. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
Reagle Music Theatre of Greater Boston, Inc.
617 Lexington Street
Waltham, MA 02452
Phone: 781-891-5600
Email: [email protected]
(Effective Date: March 24, 2025)